Register and Activate Your Petrova Solutions Software
This guide provides step-by-step instructions to help you register and activate Petrova Solutions software products. Registration requirements vary by software type, so please follow the appropriate section below based on the product you are using.
Carlson Software Products
Registration Process
Carlson software products use a serial number and change key system for registration and activation.
What you’ll need
- Serial number provided with your software purchase
- Change key generated during initial registration
- Internet connection for initial registration
Step-by-Step Registration
1. Initial registration
- Launch your Carlson software application
- When prompted, enter your serial number exactly as provided
- The software will connect to the Carlson registration server
- A change key will be automatically generated and linked to your serial number
2. Activation
- Once the change key is generated, the software will be fully activated
- The change key is tied to your specific installation and hardware configuration
3. Important notes
- Store your serial number and change key in a safe location
- If you reinstall or move the software to a new computer, a new change key may be required
- Change keys are unique to each installation and cannot be shared
Troubleshooting Carlson Registration
“Serial number not recognized”
- Confirm the serial number was entered exactly as provided
- Verify you have an active internet connection
- Contact Petrova Solutions if the serial number appears invalid
“Unable to generate change key”
- Confirm your internet connection
- Temporarily disable firewall or antivirus software that may block registration
- Try running the software as an administrator
TLC Products
Registration Process
TLC products use online authorization through user credentials that you create and manage.
What you’ll need
- Valid email address
- Internet connection
- First and last name
- Company name
Step-by-Step Registration
Account creation
- Launch your TLC software application
- Select Create New Account or Register when prompted
- Enter a valid email address
- Enter your name and company name
- Complete any additional required information
Authorization is typically granted through the server within a few hours.
General Support
Contact Information
If you continue to experience registration issues, please contact Petrova Solutions support:
- Email: support@petrovasolutions.com
- Business hours: Monday–Friday, 8:00 AM – 5:00 PM
When contacting support
Please have the following information ready:
- Software product name and version
- Serial number (Carlson) or registered email address (TLC)
- Description of the error message or issue
- Operating system and computer specifications
Additional Resources
- Check for available software updates
- Confirm your system meets minimum requirements
- Verify antivirus or firewall software is not interfering with registration
Need additional help? Our technical support team is here to ensure your software registration process goes smoothly. Do not hesitate to reach out with any questions or concerns.
